Our Mission

To alleviate the anxiety of patients who are in long waiting list of specialists


Problem Statement

Long patient wait times in Canada's healthcare system lead to increased pain, suffering, and mental anguish, often worsening medical outcomes. This delay can turn treatable conditions into chronic or irreversible issues, causing permanent disabilities and heightened stress and anxiety for patients awaiting diagnosis.

Research Hypothesis

  • The median wait from a referral by GP to treatment in Canada reached an average of ~ 28 weeks. 

  • Wait times can, and do, have serious consequences such as increased pain, suffering, and mental anguish. In certain instances, they can also result in poorer medical outcomes.

Research Objectives

Major Healthcare Impacts as a Result of Increased Wait Times

Interview Synthesis

  • Long time wait

  • Reliable resource and trust

  • Uncertainty and anxiety 

Insights

  • Early intervention and adherence to health tips and knowledge will help control disease and reduce pains.

  • Access to Reliable Resources for consultation can alleviate the stress 

  • Communicate and connect with other patient with same experience can provide emotional support and anxiety, share valuable insights

Unique Value Proposition

For patient who are waiting for The app helps build a community among patients.

  • Real Time access to specialists for urgent questions and support.

  • Provide trusted information and tips about patients' health.

  • Music and podcast therapy to help alleviate their anxiety.

  • Accept patient Insurance plan

MVP

Community Connection: Enable patients to connect with others facing similar treatment delays. This feature helps build a support network where they can share experiences, empathy, and advice.

Real-Time Access to Specialists: Provide a chat or consultation feature that allows patients to ask urgent questions and get immediate guidance from healthcare professionals.

Trusted Information and Tips: Offer a curated resource section with trusted medical information, coping strategies, and tips for managing their condition while waiting for treatment.

Task Flow Example of connection by Sending Message 

MVP Wireframes

User Testing Summary & Prioritization

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